dentists
Dentist Title

Dental Care Financing
The Practice Behind the Smile

Dental insurance changes and the need for quality care for those without coverage has lead to more patients demanding options and choices in financing the care they need. The Dental CreditPlans platform has been specifically designed to provide the dental patient financial services technology and capabilities a practice needs to provide a suite of financial services to their patients. Successful practices are building revenue and attracting new patients through practice-owned membership plans and are successfully using in-house payment plans to increase case acceptance.

As the market changes and continues to evolve, we are there providing the platform and technology that enables practices to quickly adapt and answer the needs of their patients by adding the dental care financing options patients need.

Key Attributes of the Platform

  • You Are in Control and Own the Patient Relationship and the Plans that are Offered
  • Attract and Retain New Patients with a Lower Lead Generation Cost
  • Integrated Solution for Easy Training – One Consistent User Experience
  • Highly Automated
  • Part of a Sound Dental Practice Growth Strategy
  • SaaS Cloud-Based Dental Financing Software – No Hardware or Software to Purchase
  • Part of a Comprehensive Dental Lead Solution
Your Patients
Your Patients Title

Building Loyalty and the Ability
to Receive the Treatment Needed

Over 40% of Americans do not have dental insurance and need and affordable way to, at the minimum, get the regular preventive exams and cleaning they need. DCP allows you to create membership programs that allow patients to get basic care and and help you build a longer lasting relationship. Often, additional treatment is needed and working with third party credit and even DCP in-house payment plans you have options to help. Find out how Membership is a great tool to for attracting new patients and the role they play in building a long-term relationship.

Office Managers
Office Managers Title

Keeping a Smile on Your Face
Every Step Of The Process

DCP is designed to empower the practice manager and staff providing a single platform for a full suite of dental patient financing solutions including: Membership Plans and In-House Dental Payment Plans. Key to the success of these programs at a practice are tools that, in addition to helping patients afford the care they need, delivers ease-of-use, scalability and provides a complete, end-to-end solution for the practice.

DCP automates the process to minimize added workload while providing the information to answer the questions and issues that arise every day.

  • Single User Interface Across the Offerings For Ease-of-Use and Fast Training
  • Role-Based System Access Helps with Ease-of-Use and Control
  • Patient Communication and Patient Portal Promotes Self-Service Saving Staff Time
  • Quick and Easy Reporting and Monitoring
  • Sophisticated Auto Renewal and Missed Payment Management
  • Leading Dental Membership Software Provides Maximum Flexibility for Practice-Owned Membership Plans
  • Proven Leadership in Dental Practice Financial Services
  • You Are in Control and Own the Patient Relationship and the Plans that are Offered
  • Attract and Retain New Patients with a Lower Lead Generation Cost
  • Integrated Solution for Easy Training – One Consistent User Experience
  • Highly Automated
  • Part of a Sound Dental Practice Growth Strategy
  • SaaS Cloud-Based Dental Financing Software – No Hardware or Software to Purchase
  • Part of a Comprehensive Dental Lead Solution
Industry Partners
Industry Partners Title

Dental Practice Financial Services
Key to Attracting and Retaining Patients

Your goal is to increase the number of patients, create efficiencies and grow the revenue for your practice clients. At DCP we deliver the patient financial services technology to get you started on a sound foundation. We deliver the next generation capabilities through a complete financial services platform. Our software utilizes best practices and delivers the tools that support you in the creation of unique and custom membership plans and programs, as well as a complete suite of integrated financing solutions and programs that help build the practice.

  • You Are in Control and Own the Patient Relationship and the Plans that are Offered
  • Attract and Retain New Patients with a Lower Lead Generation Cost
  • Integrated Solution for Easy Training – One Consistent User Experience
  • Highly Automated
  • Part of a Sound Dental Practice Growth Strategy
  • SaaS Cloud-Based Dental Financing Software – No Hardware or Software to Purchase
  • Part of a Comprehensive Dental Lead Solution
Enterprise Capabilities
Enterprise Capabilities Title

Enterprise Level Capabilities
To Support You As You Grow

Over the years, we have invested over $30 million in research and development to create the leading and only financial services platform that supports a full suite of patient financing solutions and delivers enterprise level functionality. Whether your practice is a single location, multiple sites or part of a regional or national system, the Dental CreditPlans platform, powered by ExtendCredit, has you covered with features not found in other point solutions.

Advancing Today and Tomorrow
Enterprise level functionality is vital to providing practices the leading automation, capability and flexibility allowing the implementation of best practices to ensure the best results and a comprehensive solution that empowers all members of your team.

Administration
DCP’s financial services platform provides the capabilities required by both large and small enterprises to administer and tailor the system to their unique requirements.

  • Table-driven, rule based configuration options
  • Role based security at each level of the organizational hierarchy
  • Intelligent service catalog with GL and Revenue Code capabilities
  • Can segment locations by Corporate/Regional customer service representative
  • Missed payment workflow supporting both small practices as well as entities wit tens of thousands of plans
  • Doctor or performance pay tracking and reporting
  • Account Receivables reports for all activity
  • User management [Login(s), Password(s)]
  • Global library available with template Membership Plans and services

Configuration Flexibility
Answering the needs of you and your team, configuration flexibility helps you tailor and control the user experience at enterprise, regional and local levels.

  • Origination rules – state-by-state
  • Patient communication templates
  • Membership plans and included services
  • Missed payment management – centralized and/or decentralized management
  • Key notifications – new plans, missed payments, thresholds, renewals, expiring credit cards and more
  • Practice and patient portal branding templates

Enterprise-Class Security and Operations
We have a long history in financial services and utilize the highest levels of security and privacy protocols making sure your client information is protected and secure. Information is always encrypted and only used on your behalf. You own the data, it is never sold. All sensitive ACH and/or cardholder data is securely protected. ExtendCredit is in compliance with PCI, HIPAA and NACHA rules.

Scalability
The DCP financial services platform infrastructure is both vertically and horizontally scalable. Both vertical and horizontal scaling are independently available at the server, database, processor, and/or web access levels as demand dictates. Supported by robust clustering and load balancing capabilities, transaction volumes and user loads can increase without loss of performance or reliability.

Integration Options
DCP provides support for bi-directional data exchange with external applications enabling easy integration with practice and corporate systems such as accounting and practice management systems.

  • Web service APIs
  • Queues and file transfers
  • URL integration with the practice or corporate website
  • Demo and test environments for support and training
  • 24/7 system monitoring and alerting